Key points
To understand the importance of leadership skills in running a dental practice.
To see how leadership differs from management.
Explains why engaging our teams is critical to delivering an outstanding patient experience.
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References
The King's Fund. Leadership and Leadership Development in Health Care. 2015. Available at https://go.nature.com/45XYYL8 (accessed May 2023).
Harvard Business Review. The Ingredients of Engagement. 2018. Available at https://hbr.org/2019/05/the-power-of-hidden-teams (accessed May 2023).
Confederation of British Industry. Report showing organisations with highest employee engagement have 41% less absenteeism and 20% higher profits than those with the lowest. 2019.
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Gambold, S. Leadership in dentistry. Br Dent J 234, 922 (2023). https://doi.org/10.1038/s41415-023-6004-5
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DOI: https://doi.org/10.1038/s41415-023-6004-5
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